Apple then locked my account for incorrectly answering the questions. I soon figured out that none of the questions matched my personal information so I am wondering if these questions were ever associated with my original iTunes account. I next tried the street I grew up on and that did not work either.
I did so and Apple said that my answer was incorrect.
The first one that came up was to enter my birthdate. Recognizing that I could not access the dead email account, I asked to answer the security questions. I clicked on the “forgot my password” link and Apple gave me the option of answering a few security questions or having my password sent to my email address. I tried several of my “usual” passwords, but none of them worked. When I clicked through the authorization screen, my original email address came up and asked for my password. I recently tried to play an Album and an error message came up that said that this computer was not authorized to play the songs and that I would need to access my account to authorize the new computer. Fortunately, I had my iTunes music backed up and when I purchased a new computer, I uploaded my songs. In the meantime, my computer on which my original iTunes account died. The original email address associated with my Apple account is no longer valid.
I later moved my account to a personal rather than corporate email address and I have since changed jobs. When I originally set up my iTunes account, I used an email address from my prior employer.
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